Liquid or physical harm is existing. Always look for damage! If we get a ruined system your account will probably be billed a payment.
back again up your device and reset it to remove particular data, which we can help you with at the store.
When the system is discovered to get ruined, We'll cancel the Trade rather than charging you for the machine and help you explore alternate substitute choices.
Small software downloads towards your Laptop to start out the support session. through the session, the Technician could be able to absolutely Regulate your Laptop or computer. bear in mind, only settle for click here support from persons and organizations you have confidence in.
you will need to be listed because the Billing Responsible occasion or approved person, have a photo ID and convey the faulty product to The shop.
get your replacement gadget in fourteen times in the order date, usually the order will be canceled.
soon after diagnostics and troubleshooting are finished, we will buy a alternative machine that can be sent into the T-Mobile retailer of one's decision. We're going to notify you once the device comes at the store.
in the event you need an exception to this process, Speak to Us to speak with us for an alternate Alternative.
Extended guarantee for update or fix for as long as you have protection products and services active on the account.